CALL CENTER OPERATIONS
Calls answering, call transfer, call-back, post-call processing
MARKETING
Individual offers, Marketing campaigns, Interactive sales scripts
CUSTOMER PROFILE
CRM search, Previous customer history, Orders, Notificatio
KNOWLEDGE DATABASE
Products and tariffs, Product comparison, Special Offers, EXCHange rates
REPORTS & ANALYSIS
Efficiency reports, Branch administration, LDR MONITORING, Task Management
CASH OPERATIONS
Payments of bills, Currency conversion, Fund transfers
PRODUCT OPERATIONS
New product orders, Cards & Accounts operations, Loans & Deposits operations
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